The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the applicable legal provisions of EU Regulation No. 679/2016 (DSGVO - Data Protection Regulation), DSG 2000 (Data Protection Act 2000), DSG 2018 (Data Protection Act 2018) and the TKG 2003 (Telecommunications Act 2003).
This data protection declaration is intended to inform the users of this website (also called internet presence or homepage) about the type, scope and purpose of the collection and use of personal data by us, Hotel Christoph, hereinafter referred to as "website operator/we/us".
Please bear in mind that data transmission on the Internet may be subject to security vulnerabilities. A full protection against access by third parties is not feasible.
We reserve the right to change, supplement or adapt this data protection declaration to legal changes without prior notice.
Responsible party and contact person for data protection
Hotel Christoph ***
Franz-Senn-Strasse 186167 Neustift im Stubaital
Austria
Responsible: Christoph Güttersberger
Jurisdiction: Innsbruck
Tel: +43/5226/2541
E-mail:
Liability notice and responsibility
Hotel Christoph is not responsible for the content of external links. If you should recognize a grievance, we ask you to give us a corresponding notification.
Contact with us
If you contact us by form or online booking on the website or by e-mail, the data you provide will be stored by us for up to seven years for the purpose of processing the request and in case of follow-up questions (except for legally required retention periods). We do not pass on this data without your consent.
Handling of personal data
The website operator collects, uses and discloses your personal data only if this is permitted by law or if you consent to the data collection, or if this is absolutely necessary to respond to your request and/or to ensure the fulfillment of a contract.
Personal data is any information that can be used to determine your person and which can be traced back to you (for example, your name, address, e-mail address, telephone number, etc...).
All necessary organizational and technical security measures are used.
Your personal data, which are in particular:
- Your master data (surname, first name, address, e-mail address, telephone and fax number, date of birth, customer number) as well as language and vehicle registration number,
- the data in travel documents (passport number, passport data, date of birth, issuing authority, term, nationality) and ID cards (ID card, driver's license, etc. including issuing authority and term),
- the data concerning the method of payment and in connection with payments, in particular with EC cards, credit cards and bank cards,
- the length of stay requested by you as well as destinations, hotels, contact persons, conditions, special services, health data, personal preferences related to the stay, which you make known to us, and
- special categories of data such as health data and data about special needs and about marriage/partnership,
are required for our services. This may also include bookings for travel, guides, catering, transfers, insurance, events, tours, vouchers including customer creation, billing and their verification (B2B, B2C, FIT), and ticket bookings.
This data is therefore stored and processed by us for these purposes and, if necessary, transferred to third parties with whom we cooperate in order to provide the most effective and best possible service for our guests - this may also include service providers in third countries as order processors, software and agency service providers.
We do not use profiling or automated decision-making.
The legal bases for these data processing operations are:
- the fulfillment of our pre-contractual and contractual obligations towards you,
- consents obtained from you,
- legal, contractual or other legal obligations on our part (e.g., documentation rights and obligations under accounting, tax and customs law, contracts, reporting, legal disputes) and § 96 TKG and
- our legitimate interests (e.g. improving our customer service, including in the area of direct advertising, or safeguarding our own legal interests).
The duration of the storage is determined by the duration of our business relationship, the consents given by you, furthermore the statutory retention obligations and legal obligations applicable to us. We emphasize that in the case of regular cooperation for our best possible customer service, we strive to know your customer requests already communicated to us so well that we can satisfy you continuously and permanently.
The data of your account will only be transmitted via an encrypted internet connection (https). We assume no liability for the loss of data or access to your data by third parties if we have complied with the security measures required by the state of the art.
Contact details in business transactions
Billing data and contract processing data are stored in accordance with the statutory periods and deleted or anonymized after up to seven years. This data is passed on to the corresponding order processors for this purpose.
Transfer to third parties and/or obligations of processors
Your personal data may be transferred by us to order processors (e.g. for the legally required registration with the tourism association) as well as to third parties who need to be involved in the provision of the services you have requested, all of whom have committed themselves to us to comply with the applicable data protection standards.
If compliance with European data protection standards is not possible - for example, because standard contractual clauses, adequacy decisions or certifications are not guaranteed in the specific case - we will inform you in good time and also obtain the necessary consents from you. For further information, please feel free to contact us.
Access data
We host our web service at domainfactory GmbH (site provider), with servers in Germany. You can find more information about data protection at Domainfactory on the Domainfactory website at: https://www.df.eu/at/datenschutz/ and https://www.df.eu/at/impressum/.
The website operator or page provider collects data about accesses to the page and stores them as so-called "server log files". The following data is logged in this way:
- Visited website
- Time at the time of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Browser used
- Operating system used
- IP address used
The data collected is only used for statistical evaluations and to improve the website. However, the website operator reserves the right to subsequently check the server log files if there are concrete indications of illegal use.
Cookies
This website uses cookies. These are small text files that are stored on your terminal device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.
Cookies are recognized the next time you visit our website and contribute significantly to speeding up loading processes, for example, and making the use of our offers comfortable for you.
Common browsers offer the setting option to not allow cookies.
Note: It is not guaranteed that you will be able to access all functions of this website without restrictions if you make the appropriate settings.
Rights of the user: information, correction and deletion
As a user (visitor to this website), you can request free information about which personal data has been stored about you. Provided that your request does not conflict with a legal obligation to retain data (e.g. data retention, obligation to retain billing data), you have a right to have incorrect data corrected and to have your personal data blocked or deleted.
Contact requests / contact possibility
If you contact us via contact form or e-mail, the data you provide will be used to process your request. The provision of the data is necessary for processing and answering your request - without their provision, we can not answer your request or at best limited.
The legal basis for this processing is Art. 6 para. 1 lit. b) DSGVO.
Your data will be deleted if your request has been answered conclusively and the deletion does not conflict with any legal obligations to retain data, such as in the case of any subsequent contract processing.
Linking social media via graphic or text link
We also promote presences on the social networks listed below on our website. The integration takes place via a linked graphic of the respective network. The use of this linked graphic prevents the automatic establishment of a connection to the respective server of the social network when a website with a social media advertisement is called up in order to display a graphic of the respective network itself. Only by clicking on the corresponding graphic will the user be redirected to the service of the respective social network.
After the user has been forwarded, information about the user is collected by the respective network. It cannot be ruled out here that processing of the data collected in this way takes place in the USA.
This is initially data such as IP address, date, time and page visited. If the user is logged into his user account of the respective network during this time, the network operator may be able to assign the collected information of the specific visit of the user to the personal account of the user. If the user interacts via a "Share" button of the respective network, this information can be stored in the user's personal user account and may be published. If the user wants to prevent the collected information from being directly assigned to his user account, he must log out before clicking on the graphic. In addition, it is possible to configure the respective user account accordingly.
The following social networks are integrated into our site by linking:
Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA.
Privacy policy: https://www.facebook.com/policy.php
YouTube
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA
Privacy policy: https://policies.google.com/privacy
Link Google Maps via graphic or text link
In our website we use a lonk to Google Maps to display our location and to create directions. This is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google". The integration takes place via a linked graphic of the respective network. The use of this linked graphic prevents a connection to the respective server from being established automatically when a website is called up. Only by clicking on the corresponding graphic is the user redirected to the service of the respective social network.
After the user has been forwarded, information about the user is collected by the respective company (Google). It cannot be ruled out here that processing of the data collected in this way takes place in the USA.
This is initially data such as IP address, date, time and page visited.
Google Maps
Google offers more information under:
https://adssettings.google.com/authenticated
https://policies.google.com/privacy
Muster-Datenschutzerklärung der Anwaltskanzlei Weiß & Partner